Chenega Corporation System Specialist in Washington DC, District Of Columbia
CHENEGA TECHNICAL INNOVATIONS, LLC
Company Job Title:
Non - Exempt, Full Time, Regular
The System Specialist located in Washington, DC will provide proactive on-site support to one or more Senate offices while working with a dynamic team of professionals.
Duties and Responsibilities:
Provide proactive on-site support to one or more Senate offices
Responsible for minimizing calls to the Help Desk by developing a rapport with assigned offices and suggesting systems management improvements
Assist offices in configuring existing systems optimally
Submit weekly reports describing the work performed for the prior week
Lead all pre-installation meetings, document the input from attendees and distribute notes to affected groups
Offer recommendations for changes in hardware or software to the System Administration team
Other duties as assigned
Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
Bachelor’s Degree in a computer related field or 5 years of related technical experience
Customer service training and 5 years of direct customer support
Experience supporting both Windows and Apple environments with associated back-up solutions
This position is contingent upon contract award
Knowledge, Skills and Abilities:
Exceptional verbal and written communication skills required to prepare and deliver technical briefings and reports to System Administrator staff and/or hardware and software vendors
Must be able to effectively teach concepts to customers
Ability to install and troubleshoot hardware and software in both Windows and Apple environments
Ability to travel as needed
Physical Demands:(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Work Environment:(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program.
Organization: Chenega Technical Innovations
Title: System Specialist
Location: District of Columbia-Washington DC
Requisition ID: 1800004296