Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Business Analyst , you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

As a Business Analyst you will work with the Director Business Operations to drive and implement consistent programs at all datacenters globally. You will also assist in quarterly spend review activities at a datacenter as well as regional level. This job will allow you to build a strong understanding of demonstrate and further develop your expertise in datacenter services. It will also provide you with opportunities of working with teams across various geographies. This critically vital role requires an individual who can apply in-depth knowledge of the business, its data landscape, and the lineage of those data to proactively identify opportunities to explore and address business questions across multiple areas.

Responsibilities

Responsibilities:

• Clean, analyze, and visualize a variety of data and metrics to identify opportunities, insights, and anomalies.

• Develop automated dynamic reports and dashboards to support key business functions and initiatives. 

• Summarize and clearly communicate data analysis assumptions and results.  

• Support day-to-day operations with ad-hoc analysis.

• Work across a diverse group of stakeholders to ensure we collaboratively improve, adapt, and adopt our processes and support software systems to support rapidly changing business requirements.

• Assist in preparation of quarterly spend management review materials at datacenter site and regional level.

• Coordinate closely between datacenter field operations teams and Regional Business Operations to foster alignment and partnerships for business success.

• Ability to work independently in a remote workplace setting.

Qualifications

Required Qualifications:

• 2+ years experience in data analysis and reporting, business intelligence, or business and financial analysis

Additional or Preferred Qualifications:

• Operational thinker and problem solver with excellent analytical and reporting skills.

• Working knowledge of datacenter infrastructures (e.g., Critical Electrical and Mechanical systems, vendor support services, headcount planning).

• Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .