WHO ARE WESonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition.

Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.

Business Process Improvement Specialist

The Process Improvement Specialist is a highly skilled, detailed oriented and experiences process specialist to join our Continuous Improvement team. Process Improvement Specialist play a crucial role in helping to bridge the gap between existing business processes, the development and implementation of the “to-be” state processes with or without technology solutions. This by organizing and leading workshops, documenting “as is” and collaboratively with the users / project team defining and create the expected new state.

ESSENTIAL JOB RESPONSIBILITIES

• Discover, model, analyze, measure, improve and optimize our business processes.

• Improve and document business processes that coordinates the behavior of people, systems, information, to produce business outcomes in support of our business strategy and outcomes that can scale to a future state.

• Produce processes that can be structured and repeatable, or unstructured and variable.

• Align processes to be automated in the future (understands IT capabilities)

• Participate in stakeholder interviews, workshops, and surveys to understand business and user needs and objectives.

• Organize workshops to assist project team with eliciting, analyzing, and documenting business requirements. Identify potential process gaps and/or opportunities to improve processes.

• Create process flow diagrams, use cases, and other documentation to articulate system functionality.

• Collaborate with cross functional project team and stakeholders to ensure documented processes align with the capabilities of proposed IT solutions.

• Maintain and update process documentation as changes occur and system capabilities expand.

• Ensure process maps are easily understandable and accessible to relevant stakeholders.

• Establish detailed deliverable schedule, facilitate communication, and attend regularly scheduled team meetings to provide progress updates and reporting.

Skills and Required Qualifications:

• Demonstrable business process mapping and process improvement experience.

• In-depth knowledge of widely recognized process mapping software.

• Strong ability to prepare, and guide fact finding and “to be” business process workshops.

• Past experience mapping complex workflows and technology functions.

• Strong ability to interpret and capture business requirements and translate into effective workflows.

• Ability to manage multiple, simultaneous priorities.

• Strong analytical and problem-solving skills.

• Excellent communication skills with the ability to engage with stakeholders and provide clear progress updates.

• Detail-oriented with a focus on accuracy and quality.

• Strong organizational and time management skills.

• Ability to work independently as well as in teams.

  EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent experience

• 4-8 years of experience in process mapping.

• Experience with Aerospace Manufacturing

• Experience with Scheduling & Supply Chain / Finance

• Experience with Product Lifecycle Management

• Lean Six Sigma Certification is a plus.

  WHY CHOOSE SONACA NORTH AMERICA? We take care of our people.

• 401(k) retirement savings plan with a percentage company-match contribution

• Competitive wages

• Paid holidays

• Paid time off

• Medical, dental, vision, life, and accidental insurance

• Short-term disability

• Long-term disability

• Employee assistance plan — for access to counseling, consulting and other community resources

• Wellness program

• Tuition assistance

• Subject to eligibility, terms, and conditions

  This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an “at will” basis and may be terminated at any time.

Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America‘s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.

Sonaca North America is an E-Verify Employer.

Sonaca North America is an Equal Employment Opportunity/Affirmative Action/Disability/Veterans Employer

NOTICE ON FRAUDULENT JOB OFFERS

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”).

This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process.

Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.

Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com.

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition.

Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.