Parts Department Counter Sales

Responsibilities include but are not limited to:

• Interacting with customers and promoting our company and products in a professional manner.

• Inside counter sales processing of phoned in orders.

• Assisting Will Call customers.

• Parts lookup for various equipment lines.

• Processing Job quotes.

• Maintain active open quote log for follow up with customer.

• Processing warranty claims.

• Ensure desired level of margins are obtained by following established pricing structure.

• Arrange stock on shelves or racks in sales area and keep merchandise in order .

• Conduct outgoing customer sales calls.

• Maintain a professional appearance and demeanor.

• Learn product lines, what is carried in stock, vendor’s parts, staying informed of new products.

  Requirements

• Must have excellent customer service skills

• Able to juggle multiple requests at the same time

• Willing to work overtime as necessary

• Lift at least 50 pound boxes

  Training

• Multiple product lines will be introduced. Ability to quickly learn products and vendors. Ability to search for substitutes when primary product is not available.

  Benefits

• Full time position/40 hours guaranteed each week

• Paid bi-weekly/overtime as needed

• Performance based incentive plan

• 1 to 3 weeks of vacation per year as tenure increases

• Additional PTO - 4 hours each month after 90 days’ employment

• ½ Health insurance paid (employee or family)

• Health insurance plan (eligibility after 90 day probationary period) includes long term disability coverage (60% of salary after 90 days) and $20,000 term life insurance paid 100% by company

• 401K after 1 year with matching up to 4% of salary

• 401K plan includes an optional profit-sharing contribution that has historically been funded 100% since we have had the plan

• 8 paid holidays per year