Job Information
Amazon Program Manager, Marketplace, Self-service Recruitment Channel in Sao Paulo, Brazil
Description
We are looking for a talented Program Manager to join our Marketplace team. The Program Manager will be responsible for scaling our Selling Partner Recruitment channel through programmatic initiatives. The role also has a strong business component, with ownership of performance metrics from sellers that joined Amazon through the self-service recruitment channel.
The Program Manager (PM) will develop scalable processes and strategies to drive seller success, create and automatize reports, understand seller's cohorts to personalize strategies and and will take a hands-on approach to executing those strategies as necessary. Part of the role will also consist in pushing internal teams to develop features that drive the success of those sellers.
Key job responsibilities
In this role, you will be expected to:
Build and manage programmatic initiatives to improve seller's adoption of different Amazon programs
Understand seller's profile, drive personalized communication based on their cohort/ lifecycle
Create processes to improve sales efficiency
Own key business metrics related to the seller self-service channel
Create and automatize reports to track seller performance in different programs
Partner with product and sales teams to improve the performance of different seller's cohorts
Facilitate weekly reviews with senior leadership, in collaboration with Amazon account management team and relevant PMs
Work with cross-functional teams (Account managers, Selection PM, Marketing managers, Ops, Delivery Experience, etc.)
We are open to hiring candidates to work out of one of the following locations:
Sao Paulo, SP, BRA
Basic Qualifications
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon
- Amazon Jobs