Description

We are dedicated to delivering exceptional customer service and maintaining high standards of property maintenance and tenant satisfaction. We are currently seeking a proactive and personable Front Desk Coordinator to join our team and serve as the primary point of contact for tenants, visitors, and vendors. As the Front Desk Coordinator for our property management company, you will be responsible for managing the front desk operations and providing administrative support to ensure the smooth functioning of our office. The ideal candidate will have excellent communication skills, strong organizational abilities, and a customer-focused mindset.

Responsibilities:

Front Desk Operations:

• Greet and welcome tenants, visitors, and vendors in a friendly and professional manner.

• Answer incoming calls, respond to inquiries, and direct calls to the appropriate departments or individuals.

Tenant Relations:

• Serve as a point of contact for tenant inquiries, requests, and concerns, providing assistance and addressing issues promptly and effectively.

• Maintain positive relationships with tenants and ensure their needs are met in a timely manner.

Visitor and Vendor Management:

• Register and issue access badges to visitors and vendors, ensuring compliance with security protocols.

• Coordinate with property managers and maintenance staff to facilitate vendor access and service requests.

Administrative Support:

• Assist with administrative tasks such as data entry, filing, and maintaining office supplies.

• Manage incoming and outgoing mail, packages, and deliveries.

Property Maintenance Coordination:

• Receive and log maintenance requests from tenants, dispatch work orders to maintenance staff, and follow up to ensure timely completion.

• Coordinate with contractors and service providers for repairs and maintenance as needed.

Emergency Response:

• Serve as a point of contact for emergency situations, such as building evacuations or security incidents, and coordinate appropriate responses.

  Requirements

Qualifications:

• High school diploma or equivalent; additional education or training in office administration or property management is a plus.

• Proven experience in a front desk or customer service role, preferably in property management or a related field.

• Excellent communication and interpersonal skills, with a professional and courteous demeanor.

• Strong organizational abilities and attention to detail.

• Proficiency in using office equipment, including phones and computers.

• Ability to multitask and prioritize tasks in a fast-paced environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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