Job Information
Randstad US customer service representative in roslyn heights, New York
customer service representative.
roslyn heights , new york
posted may 13, 2024
job details
summary
$17 - $19 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4533993
job details
A Healthcare Company is hiring a Customer Service Representative to join their growing team! This position is located in Roslyn Heights and is fully in office. We are seeking candidates with an upbeat personality that are great on the phone with customers, are reliable and are able to pick up new softwares and terminology quickly. We are open to candidates with customer service experience in an office setting or those from retail/food service seeking a career change. If you are interested, please to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!
salary: $17 - $19 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Learn about the company's products and services
Respond promptly to calls and emails
Record call details following set procedures Help customers with inquiries about products, services, and stores
Process orders and direct calls to the right place
Check documents for accuracy
Handle insurance verification and authorization
Use online systems to find necessary documents
Input and review information in the system
Keep Customer Service and Management informed about insurance trends
Update the company's database with new insurance information
Contact patients if documents don't meet requirements
Skills
Follow-up
Active Listening
Telephone Etiquette
Empathy
Adapting to Change
Interpersonal Sensitivity
Basic Software Skills
Basic Computer Skills
Customer Service
Call Center Support
Customer Relations
Customer support
Client Service
Phones
Email
Written Communication
Verbal Communication
Reliability
Qualifications
Years of experience: 0 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
JE
jennifer eng
+1 631 427 1096 (tel:+1 631 427 1096)
jenn.eng@randstadusa.com
Randstad US
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