This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4195444

Summary Of Job Duties The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position will work closely with the administrative business units of the College to develop and maintain appropriate programs for ongoing staff efficiencies, staff development, and student success.\ \ Responsibilities Include:\ Designs system by developing general design and system flow charts, formatting screens and reports, establishing data base requirements and file structures, and writing detailed program specifications.\ Codes, tests, debugs, and documents programs, and implements programs/systems.\ Participates in evaluating user requests to determine project feasibility and impact on current systems.\ Writes test scripts, test files, and runs programs to determine if user needs are met.\ Writes documentation and runs books to assure consistent system usage.\ Provides technical assistance and/or training to college stake holders, other departmental personnel, and users concerning system usage and development.\ Researches problems and corrects system errors.\ Performs other duties as assigned.\ \ Knowledge, Abilities, and Skills:\ \ Knowledge of current computer languages and their respective programming techniques.\ Knowledge of applicable data processing technical standards, documentation procedures, and testing/debugging techniques.\ Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired end product.\ Ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.\ Ability to develop, implement, maintain, and enhance diverse programs.\ Ability to prepare project plans and program test scripts.