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City of New York Senior IT Systems Specialist (Cloud and Infrastructure) in New York, New York

Job Description

IMPORTANT NOTE: Only those currently serving as a permanent or probable permanent Certified IT Administrator (LAN/WAN) will be considered

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater, and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the country's largest combined municipal water and wastewater utility, with nearly 6,000 employees. DEP's water supply system comprises 19 reservoirs and three controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Wastewater Treatment (BWT) is responsible for the operation and maintenance of all facilities related to sewage treatment within the city's five boroughs. This includes 14 wastewater treatment plants, sludge dewatering facilities, collections facilities (pumping stations, combined sewer overflow retention facilities, regulators, tide gates, etc.), wastewater laboratories, and harbor vessels.

The IT Systems Specialist will provide technical expertise and support to the Bureau of Wastewater Treatment in cloud and infrastructure systems administration, maintenance, and security. This individual will work closely with other members of the BWT team to ensure the availability, performance, and security of BWT’s cloud and infrastructure systems.

Key Responsibilities:

  • Work collaboratively with BWT management, IT staff, and stakeholders to develop and implement cloud and infrastructure strategies to support the Bureau's mission-critical applications and systems.

  • Install, configure, and maintain cloud and infrastructure systems, including AWS, Azure, and Google Cloud Platform

  • Provide technical leadership and guidance to IT staff on cloud and infrastructure best practices, architecture, and solutions.

  • Develop and maintain a comprehensive understanding of BWT's business operations, applications, and data requirements to identify opportunities for improvement and optimization.

  • Implement and maintain security measures to protect cloud and infrastructure systems and data

  • Collaborate with BWT staff to identify and prioritize system for improvements and enhancements

  • Provide technical support and training to BWT staff as needed

  • Develop and maintain strong vendor relationships to ensure the timely delivery of high-quality services and solutions.

  • Provide on-call support and ensure that all cloud and infrastructure systems are highly available, reliable, and secure.

  • Stay current with new technologies and trends in cloud and infrastructure systems administration and security

Qualifications

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:

  1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or

  2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or

  3. A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master’s degree in computer science or a related field from an accredited college may be substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.

Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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