Job Description

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 325 developments that house about 400,000 residents. NYCHA also operates the country’s largest Section 8 program which provides rental assistance to about 200,000 additional people.

Reporting directly to the Deputy Director of Building Systems Safety in the Environmental Health Department, with wide latitude for independent initiative, judgment, and decision-making will manage difficult and complex assignments which include, but are not limited to, the following:

• Identify any potential issues that may arise within program and recommend corrective action that best serves targeted community.

• Perform analysis of trends, systemic issues and develop reports along with presentations to assist senior leadership with executive decision-making in regard to community programs and

  NYCHA residents.

• Assist in tracking performance and productivity of the unit’s oversight teams by monitoring team metrics, supporting data QA processes and teams’ adherence to service level agreements.

• Plans, implements, coordinates, monitors and /or evaluates programs providing important community services.

• Prepare evaluation and analytical reports on operational aspects of community programs to Deputy Director- Building Systems Safety.

• Analyze highly difficult and complex regulations and documents, synthesizing data to determine the relevance of findings, and make sound recommendations to EHS leadership for

  consideration based on logical conclusions on community/resident programs.

• Conduct evaluations, report finding and make recommendations to EHS leadership to obtain optimum efficiency within community program.

• Collaborate with team Administrators to support development of unit-wide monthly, quarterly, annual and other routine and ad-hoc reports for submission to NYCHA leadership.

• Review and edit complex community program work documentation.

• Provide technical assistance and training to subordinates staff in techniques of program implementation and management.

• May act directly as the long-term manager of a specific community development program.

NOTES:

1. For NYCHA employees: employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if

   applicable).

2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.