NY HELP Yes

Agency College of Optometry

Title Office Assistant 1 (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 06

Bargaining Unit CSEA Local 658 (NYS Teachers’ Retirement System)

Salary Range From $35177 to $38577 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Variable

Hours Per Week 37.5

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County New York

Street Address 33 West 42nd Street

City New York

State NY

Zip Code 10036

Minimum Qualifications Ability to work Evenings and weekendsAbility to provide high-level customer service in a professional, service-oriented, respectful, and friendly manner.Strong attention to detail

Duties Description Greets patients in a professional, courteous manner upon arrival to the service. Interacts with patients to serve their needs and provide assistance and information on the telephone or in person with regard to the services. Prepares all necessary forms that need to be processed for the patient (HIPAA, assignment of benefits, etc.) and have them scanned into the EMR in a timely manner. Effectively makes the necessary appointments and referrals for services upon exiting. Effectively works with the computer terminals data entry, retrieval, and processing of information in the NextGen and EHR systems, while processing UEC patients. The quality and volume of work must be acceptable and timely. Answers telephones in an appropriate, professional manner and schedules patients in the appropriate slots. Performs the following tasks in the clinic areas: verification of demographic information, print reports and reconcile information, obtain basic insurance information, conduct follow-up on no-show and cancelled appointments, contact the call center to com

Some positions may require additional credentials or a background check to verify your identity.

Name Guerda Fils

Telephone 2129385883

Fax

Email Address gfils@sunyopt.edu

Address

Street 33 West 42nd Street New York, NY 10036

City New York

State NY

Zip Code 10036

Notes on Applying Please apply online at https://sunyopt.peopleadmin.com/postings/2077