Help at Home is hiring a Program Specialist!

Job Summary:

The Program Specialist provides management and oversight for direct support services

delivered to young adults and adults with Intellectual and Developmental disabilities (I/DD). The

Program Specialist also works with the collaborative care team to advocate for individuals with

I/DD, maintains compliance with all Federal, State and County regulations, and accurately

documents consumers’ progress.

Essential Duties and Responsibilities:

Assist clients with I/DD and/or Autism in developing goals and strategies to best service

each individual according to their Individual Support Plan (ISP).

Manages and advocates for clients and directly supervises all Direct Support Staff.

Trains Direct Support Professionals on agency policy, the implementation of ISPs, and

on behavioral management techniques.

Assists the consumer with attaining goals in order to have positive outcomes as

described in the individual’s ISP.

Monitor individuals’ progress and service delivery through on-site visits and data

collection.

Travels to and participates in monthly team meetings, ISP meetings, Annual Review

Updates and other team meetings as necessary.

Respects the autonomy and right to confidentiality of all consumers and families.

Produces accurate documentation of the services. Documents care provided and

response of the consumer/family. Submits time sheets and all other documentation in a

timely manner.

Advocates for changes in service(s) as necessary.

Provides coverage in emergency and/or crisis situations.

Performs all duties in an ethical manner and in compliance with local, State and Federal

laws, Medicare/Medicaid regulations and established personnel policies and procedures.

Performs other job-related duties as may be assigned.

This description reflects assignment of essential functions, management may assign or reassign

duties and responsibilities to this job at any time that are not listed above.

Required Skills/Abilities:

Excellent organizational skills; ability to multitask and manage multiple responsibilities.

Phone 800.404.3191 | Fax 312.704.0022 | 33 S. State St., Fifth Floor, Chicago, IL 60603

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Strong problem-solving skills.

Strong communication skills, oral and written.

Excellent interpersonal skills.

Proficient with Microsoft Office Suite, especially Excel.

Education and Experience:

Associates degree and three (3) years of experience in the human services field; OR a

Bachelor’s degree and one (1) year of previous experience.

Supervisory experience preferred.

Personal vehicle which is insured and meets state safety/licensure requirements.

Management Authority:

☐ Makes staffing decisions – hiring, firing ☒ Trains other associates

☐ Conducts performance reviews ☒ Directs work of other associates

☐ Creates and directs strategic goals ☐ Direct workflows for entire team

Physical Requirements:

☐ Sedentary – ability to remain in a stationary position for extended periods of time.

☒ Ability to move, transport, or position: ☒ up to 50 pounds; ☐ up to 100 pounds

☒ Ability to move or traverse about in offices and/or client homes, including ascending and

descending stairs.

☒ Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements:

☒ Regular travel on a daily or weekly basis required, even in inclement weather

☐ Monthly or quarterly travel required

☐ Little to no travel required

The above statements are intended to describe the general nature and level of work being performed

by people assigned to this classification. They are not intended to be construed as an exhaustive list of

all responsibilities, duties, and skills required of personnel so classified. The physical demands

described here are representative of those that must be met by an employee to successfully perform

the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified

applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color,

Phone 800.404.3191 | Fax 312.704.0022 | 33 S. State St., Fifth Floor, Chicago, IL 60603

HelpatHome.com

religion, national origin, age, disability, veteran status, genetic data, or religion or other legally

protected status.