JOB SUMMARY

This position is responsible for coordinating post tour, premium gifting to guests/ members and the presentation for purchase of the Encore program to all TNS (Tour No Sale) guests/ members. The role also includes related paperwork and information tracking.

JOB SPECIFIC TASKS

• Meet each TNS personally to deliver the premium gift

• Introduce Encore program to all TNS guests/members for purchase

• Sell Encore packages to TNS guests/ members who choose to purchase

• Complete all necessary documentation for the program including Encore purchases and other tracking as required

• Maintain minimum production standards for Encore Program

• Other duties and assigned tasks as required

• Position involves sitting, standing, and /or walking

• Processing of paperwork and computer data requires visual observation

• Ability to communicate clearly and concisely

CANDIDATE PROFILE

• Excellent written and oral communicative, verbal and non-verbal listening skills.

• Prior sales or marketing experience

• Strong computer skills

• Positive interpersonal skills.

• Must be able to work in a deadline and project-oriented environment and be able to communicate and interact will all levels of site management.

• Strong organizational skills.

COMPETENCIES - Fundamental competencies required for accomplishing basic work activities

Analytical Skills

• Learning

Administration

• Telephone Operations

• Meticulous

• Follow-up Skills

Interpersonal Skills

• Diversity Relations

• Customer Service Orientation

• Team Work

• Interpersonal Skills

• Influence

Communications

• Telephone Etiquette Skills

• Listening

• Communication

• English Language Proficiency

• Applied Reading

Personal Attributes

• Integrity

• Positive Demeanor

• Dependability

• Stress Tolerance

• Adaptability/Flexibility

• Presentation

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture