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VISA USA, INC. Process Engineer, Business Process Analyst in Mentor, Ohio

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Purpose: Perform Scrum Master duties for one or more agile delivery teams. This role will focus on team growth, onboarding new team members, and identifying areas of improvement across the organization. Also be an agile evangelist for the company, leading agile initiatives and collaborate cross-functionally within the organization. Essential Functions Act as Scrum Master for one or more agile teams Facilitate teams in all Agile ceremonies Coach agile team members on agile practices and continuous improvement Coach teams and the organization on using data to drive improvement Partner with the Agile Process Coach and agile coaching team to evangelize agile and implement best practices Maintain data quality for reporting purposes, to promote visibility for delivery and management teams Enable team to perform at their best by removing impediments and creating an environment that encourages growth Manage team risks and dependencies to achieve project success Collaborate with the agile coaching team to help develop training Maintain and update appropriate process documentation Identify and analyze business processes to be improved Play a major role in developing agile vision across the enterprise Competencies Great communication skills Motivated, self-starter, willing to learn new programs Takes the initiative to research and learn on their own Demonstrates attention to detail Actively listens and requests clarification Contributes to building a positive team spirit Puts success of team above own interests Displays passion and optimism Inspires respect and trust Follows and contributes to continuous improvement of policies and procedures Supports organizational goals and values Experience with Jira and Jira Align a plus This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) * Minimum of a bachelor's degree in technical or related discipline o In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered * Industry recognized Scrum Master Certification * 3+ years experience in an agile-focused role at an agile organization * Proven experience acting as a Scrum Master for a high-performing agile team * Demonstrated agile mindset and understanding of DevOps & Agile Principles * Ability to analyze processes and raise issues * Ability to develop high functioning teams and coach excellence * Ability to use MS Office and/or Google App products * Experience with learning organizations and experimentation methodology * Comfo

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