Seeking a Scheduling/Customer Service/Communication role for dog training business

We are a family-owned, fast-paced dog training franchise in the Denver metro area, in need of an individual in a scheduling role.

We are looking for a hard-working individual who thrives in a fast-paced environment and is organized and can multitask well. Successful individual is someone who has experience with scheduling client appointments and staffing with constant changes. Additionally, the successful individual can communicate quickly, efficiently, and effectively with clients, leads, and staff across multiple platforms and channels, including SMS/text, slack, email, phone, face-to-face, and written. Individual is organized, detail-oriented, and can schedule on multiple software systems effic

This is a full-time, lead position working a 4-day work week. Required to work in an office in and around dogs.

Great position for someone who wants to make a difference and loves dogs!

Duties and Responsibilities include: - Ability to schedule staff for multiple appointments and planning ahead are must haves. - Lead scheduling team for scheduling staffing, clients, dogs, etc. for in-home, facility, and group appointments. - Lead communication team of 2, with assistant. Will report to owners and marketing director. - Sales experience preferred, especially on the phone and in closing leads. - Familiarity with client management software and a variety of technology and communication systems required ( email (gmail), texting, google suite programs (drive, doc, sheets, etc., MS office (word, power point, excel)), Slack, and Quickbooks. We use Service Minder, can train if there is previous experience with client management software and relat - Experience as an exhibitor with trade shows preferred. Willingness to work in a family owned business/franchise and in a family owned environment (including around kids). - Love dogs. We are a dog training franchise. We would prefer you have or get a dog and have it trained with our approach. - Excellent phone and written communication skills. - Excellent organization skills and ability to multitask a must. - Responsible, hard working, ability to take initiative, ability to follow through on tasks as directed. - Good interpersonal and group communication a must. - Collaborative and team attitude - working with others is key to success! - Heart for community. - Inclusive spirit and willingness to work with diverse populations. - Will be required to sign confidentiality/non-disclosure agreements. - Lifting and bending required. - Background check will be required. - Cover letter required.

Preferred but not required: - Interested in growing and learning - Starts at $20/hour for full-time (neg.). Or $40-45k depending on experience as a salaried position. - 4 day work week with other on call times - Benefits include health, retirement, supplemental insurance training of dog - Owning a dog and willingness to train with our methods - Working hours are later morning until 7 pm weekdays. Possibly some weekends if arranged in advance. - Uniform required and starter set provided, otherwise, dress is casual

Education, Experience, and Licensing Requirements: - High school diploma, GED, or equivalent required - Driver's license and reliable transportation required. Access to fleet vehicles available. Workers' compensation provided.

To apply, send a cover letter and resume outlining desire for position and fit for qualifications to denver@dogtrainingelite.com. All inquiries should be sent to denver@dogtrainingelite.com.