Description

Amazon is looking for a Business Manager to join the AWS Data Center Facility Design team (DCFD). The DCFD team is responsible for designing all AWS infrastructure capacity (i.e., generational data center designs), inclusive of the facility and products within, and across multiple Engineering disciplines. These facilities deliver capacity, availability, and cost benefits. In addition, the DCFD team is responsible for development of all supporting infrastructure products, which includes dozens of programs, which will deliver billions of dollars in savings for the business.

DCFD is responsible for partnering with capacity planning, business development, service teams, and others to deeply assess customer requirements, and develop a generational data center design that meets customer needs. In developing the generational data center design, DCFD leads product development activities across (1) In-Rack Power; (2) Mechanical; (3) Civil, Structural, and Architectural; (4) Controls; (5) Primary and Backup Power; (6) Physical Security Devices; and (7) Electrical. DCFD is responsible for determining where and how the products and features will be integrated into our facility offerings for customers, which involves making key trade-offs with respect to innovation, cost, and customer trust. Lastly, DCFD is responsible for finalizing the facility design in a Basis of Design, which is used by our at-scale Design Engineering team for site-specific project deployments. DCFD also owns the Basis of Design mechanism, which enables the business to update the Basis of Design in a structured manner to enable ongoing capacity, availability, or cost related changes. We obsess over customers by developing the most advanced engineering solutions that result in world class uptime, while continuously reducing costs for our customers. Amazon offers a fast paced, fun, and exciting work environment. We continue to grow at exponential rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning experiences.

As the Business Manager of Data Center Facility Design (DCFD), you will partner with the Data Center Engineering Senior Business Manager and the Director of DCFD to set the near and long-term vision and direction for the division and ensure alignment of this vision and direction with broader DCE strategic planning. In addition, you will exercise deep expertise on all processes, variables, and tooling that impact Financial Management and Planning for DCFD, including Resource Planning. This includes (1) CAPEX and OPEX management; (2) the various infrastructure drivers and metrics that impact headcount scaling; and (3) tooling that enables continuous audit to ensure parity between resourcing supply and demand. Further, as the Business Manager of DCFD, you will exercise deep expertise on the key inputs that affect divisional hiring performance and productivity, as well as related metrics that enable performance measurement in these areas. The Business Manager of DCFD must earn trust with partner teams such as Finance and multiple deployment teams in order to expand mechanisms and strategies beyond DCFD and ensure the full scope of needs are captured on behalf of the sub-division. In addition, as a key representative of the sub-division, the Business Manager of DCFD must effectively interact with and earn trust from partners external to the sub-division, and in some cases, external to AWS. Such interactions may include arranging and facilitating off-site events with senior executives to advance Global DCFD initiatives, coordinating business activities with partners in Talent Acquisition and Human Resources, and collaborating with partners external to AWS. Lastly, you will be an authority on operational guidance such as global expense policy, and remediation of policy and software risks for Global DCFD.

The ideal candidates will have excellent analytical abilities, outstanding business acumen and judgment, intense curiosity, and superior written and verbal communication skills. They will have a strong bias toward data driven decision making. They will be a self-starter; comfortable with ambiguity; able to think big and be creative, while exercising strong judgment and good instincts to be right a lot. The ideal candidate is motivated by delivering high-quality analyses and recommendations that change the operational business direction within timeframes that most think are impossible. If you are excited about enabling a global Data Center Facility Design team to deliver for AWS customers, this role is for you!

Key job responsibilities

• Establish the 2–3 year strategic direction for DCFD, as well as associated tactical goals for execution in the current year. In establishing the strategic direction for DCFD, you are not simply a compiler of information from the supporting business verticals. Rather, you own diving deep with each supporting vertical to understand the complex and technical nature of these business areas; you then step back to analyze the higher order strategy for collectively executing across all of the business areas; and finally, you “own the pen” to draft the strategic business document that effectively communicates the strategic direction for DFCD. In carrying out this work, you must lean-in deeply to understand the technical details of supporting Engineering programs, such that you can effectively communicate these programs to Executives and members outside of the Engineering community. You are skilled at clear and concise business writing, and balancing the technical complexity of your writing for the intended purpose/outcome.

• Based upon the strategic direction that you set with the Director of DCFD, you are responsible for working with DCFD leaders to craft measurable goals to successfully execute on the DCFD strategy. In addition, you are responsible for implementing monthly tracking mechanisms to monitor and report on status of delivery for the subject goals, and ensure clear reporting on the most critical goals to the Vice President of Data Center Engineering.

• You own financial management functions for the DCFD business. Such financial management functions include: (1) CAPEX planning for, among other things, infrastructure programs developed by our Engineering Solutions Verticals; (2) OPEX planning related to DCFD employee expenses; and (3) Travel and Entertainment expenses for DCFD. As part of your ownership in these spaces, you establish budgets that provide adequate funding to meet the needs of the business, as well as mechanisms to track actual expenditures against the approved budgets.

• As part of your ownership of DCFD OPEX planning, you own the Resource Planning function for DCFD. Your responsibilities in owning the Resource Planning function include capturing the full-scope of resourcing supply and demand for DCFD, and ensuring parity between supply and demand. You also own developing clear and concise financial planning documents to convey related information to Business and Finance Leadership.

• You develop DCFD hiring targets, which incorporate expected attrition and pending starts, and analysis of actual hiring activity against these targets on a monthly basis. In addition, you facilitate DCFD leadership’s active management of hiring against performance goals, and produce associated weekly and monthly hiring reports.

• You develop quarterly analyses, reporting, and recommendations on DCFD employee productivity, which includes analyses of inputs/metrics that influence productivity, performance against such inputs/metrics, and recommendations to ensure DCFD meets productivity goals.

• You administer mechanisms to ensure DCFD staff meet expectations relative to, among other things, appropriate expense transactions and remediation of software risks.

• You develop analyses, recommendations, and related mechanisms to assess DCFD employee experience, and drive actions to continuously raise the bar for a positive experience.

• You partner with the Director of DCFD to manage employee retention, attrition, promotion, and other related matters to improve the DCFD employee experience.

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

Basic Qualifications

• 5+ years of technical product or program management experience

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Preferred Qualifications

• Bachelor's degree in engineering, computer science or equivalent

• Master of Business Administration

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.