Field Support Technician 1

Company : Safran Cabin

Job field : Customer services and support

Location : Garden Grove , Alabama , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : High School Diploma/GED Equivalent

Required experience : More than 3 years

Professional status : Technician

Spoken language(s) :

English Fluent

Salary range : USD $

# 2024-134652

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Job Description

Job Summary:

Work with Customer's Operations team to support daily systems operations and trouble shoot issues. Support the repair of Safran Cabin interior parts. Serve as a technical liaison to the customer and facilitate the incoming goods receipt process, mitigating any cosmetic defects to expedite the process. Engage with Safran Cabin Team Members to effectively support the delivery of assemblies. This role will be based at the customer's site.

Summary of Duties:

• Support airframe OEM in troubleshooting and resolving non-conformance conditions including troubleshooting, repair, modification, and testing of noted Cabin products

• Support implementation of service bulletins

• Provide clear communication to OEM personnel regarding concerns, questions, and function of products

• Meet all OEM airframe policies and procedures while fulfilling assignment

• Serve as Quality representative designee

• Use precision test equipment, including those used to diagnose and perform functional tests on components and assemblies

• Complete repair records or other paper work associated with product support activities

• Complete and apply all training required by the product OEM

• Provide training and support to OEM personnel

Complementary Description

Working Conditions:

1. Does require fluent communication in English language.

2. Employment Status may be part-time, full-time, or temporary.

3. Traveling may be required.

4. Protracted or irregular hours may be required.

5. Relocation to another Safran facility may be required.

Job Requirements

Experience: Minimum 3 years' experience in manufacturing, including experience in aerospace or with OEM

Computer Skills:

• Basic knowledge Microsoft Office (Word, Excel, PowerPoint)

• Demonstrated proficiency with ERP System

Other Skills:

• Knowledge of airline regulatory requirements

• Ability to work independently and follow through on assignments with limited direction.

• Strong organizational, time and project management skills in a Lean environment.

• Effective oral and written communications skills

• Demonstrated ability to handle multiple projects and assignments with accuracy and excellent attention to detail

• MUST be willing & able to support all overtime requirements (often with short or no notice)

Description: Intermediate-level position

Specificity of the job

Traveling may be required.

Locate your future workplace

7330 Lincoln WayCA 92841

Garden Grove

Alabama United States

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83,000

employees worldwide

27

Number of countries where Safran is located

35

business area families

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• © Free-Lance's / Safran

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.