Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Assessment Triage Technician today with Dominion Hospital.

Benefits

Dominion Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Assessment Triage Technician. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The individual is responsible for facilitating admissions to the hospital services via management of phone triage. They will work closely with all healthcare providers to facilitate and coordinate efficient, effective, quality healthcare. The individual must demonstrate knowledge of the principles of growth and development across the life span; possess the ability to assess data reflective of the patient’s clinical status and interpret the appropriate information needed to identify each patient’s requirements related to their age-specific needs. They will implement and comply with all the policies, procedures, and standards of the unit, department, and the institution. The Assessment Triage Technician must be available for weekend coverage and float onto inpatient units as the need presents.

SPECIFIC JOB FUNCTIONS:

• Uses competent clinical skills in phone triage

• Monitoring of potential and/or current patients’ needs, utilizing technology

• Gives concise report to Assessment Counselors and Nurses in order to assure clear hand-off of cases for assessment

• Understands and abides by admission criteria

• Respects confidentiality, privacy, safety, and patient rights

• Verifies insurance (Medicare/Medicaid)

• Provides back up to registration when needed

• Maintains a helpful and courteous attitude during phone calls

• Utilizes therapeutic communication on the phone and in person with patients and families

• Utilizes professional communication with physicians, referral sources, and hospital staff

• Remains up to date with admissions processes, insurance information, and hospital policies

• Processes patient records according to paperwork flow needs and established productivity standards

• Assist with one to ones in admission as needed for patient safety

• • Assist with 15-minute patient safety rounds and document

• Ability to float to other units as needed

• Any additional functions as designated by leadershipWhat qualifications you will need:

• Education: BS in Social Work, Psychology, or other related field preferred

• Certifications: CPI required. Training to occur as a part of the general hospital orientation

• Experience: 1 year experience in mental health, crisis work experience preferred

Dominion Hospital (https://dominionhospital.com/) has provided quality healthcare services for close to 50 years! Our 116-bed hospital is one of the region's leading mental healthcare facilities in Northern Virginia. Our convenient location in suburban Falls Church, VA, offers a full range of treatment options with a distinctive focus on crisis intervention and stabilization through our inpatient, partial hospitalization programs (PHP), and intensive outpatient (IOP). Our inpatient programs are comprised of five distinct units. These units include Child, Adolescent, Adult, Eating Disorders, and Complex Trauma and we maintain complementary PHPs and IOPs to match. We maintain an excellent outpatient referral network. Our patients receive the best quality care through specialized services in safe, healthy, confidential, and trauma-informed environments.

At Dominion Hospital, our care like family culture extends to our patients, our people, and our community. We are committed to each other. When we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Assessment Triage Technician opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.