Program Assistant, Senior - City Lakes

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Program Assistant, Senior - City Lakes

Salary

$18.90 - $21.28 Hourly

Location

Multiple Locations, NC

Job Type

PT w/ Ret benefits (work 20 hrs but less than 30)

Job Number

24-04894

Department

Parks and Recreation

Opening Date

05/01/2024

Closing Date

Continuous

• Description

• Questions

Be sure to mark your calendar and attend the LOGO Career Expo on June 8th to find your new career with community impact! https://logocareerexpo.com/

Position Description

Work. Serve. Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation (https://www.dprplaymore.org/27/ABOUT-US) is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

Hourly Rate: $18.90 -$20.05

Locations: Lake Michie and Little River Lake

Shifts Vary; Friday - Monday between the hours of 6:00 am – 6:00 pm during the lakes s eason (March – November); with 10-15 hours per week in the off-season.

Join Durham Parks and Recreation's mission to bring our residents out on the water for fun and enriching recreation experiences. If you have skills in canoeing, kayaking, and/or boating in general and are looking for plenty of weekend hours during our operating season and some downtime over the winter months, this could be a great opportunity for you. We need a leader to oversee our City lakes (Lake Michie and Little River Lake) who has good judgment and skill in ensuring customer safety, caring for equipment, responsible cash handling, and record keeping. This staff member will supervise all lake activity, lead and train our lake attendants, provide paddling instruction, and assist with paddling events that we offer to the public throughout the season. Various kinds of prior experience can demonstrate the soft skills needed to excel in this role. If you have developed your boating and paddling skills as a hobbyist on your own time, we are interested in what you have to offer -- professional work experience in the field is a plus, but not required! We encourage you to apply now and let us know about your knowledge and abilities in detail so we can determine if this position fits you well.

Position assists with the daily operation of the two City Lakes by opening and closing facilities, assisting customers, processing permits, keeping inventories, and maintaining equipment, as well as providing support during the off season. Incumbent promotes safety standards and provides general oversight of lake customers and facilities.

Duties/Responsibilities

• Supervises lake users in a variety of water-based recreation activities.

• Enforces regulations and monitors weather to determine when conditions are unfavorable for lake activities according to established guidelines.

• Maintains order and discipline, advises supervisor of violations or safety concerns.

• Issues and collects equipment, addresses potential safety hazards with equipment and its use.

• Maintains and inventories equipment, performs basic repairs on motors.

• Issues lake access permits to customers and accepts payments.

• Enters and updates user information and registrations in Active.Net recreation software system.

• Assists with training of new lake attendants, provides continued support to new staff as needed.

• Assists in coordinating interactive workshops, special events, and programs.

• Maintains activity and attendance records, incident reports, and other program documents.

• Addresses customer and staff or volunteer needs and concerns and communicates them to supervisor.

• Attends and participates in staff meetings, in-service training programs, orientations, and evaluation sessions.

• Completes program and staff evaluation forms.

• Renders first aid in case of minor injury.

KNOWLEDGE OF:

• Group recreational supervision.

• Conflict and behavior management.

• Best practices for handling money.

SKILL IN:

• Communicating clearly and precisely with the public.

• Organizing and instructing a specialty area.

• Comfortably working on water and in an outdoor setting.

• Report writing and record keeping.

• Cash handling and basic mathematics.

Minimum Qualifications & Experience

• High School diploma or equivalent (GED, HiSet, TASC).

• Two (2) years of experience in outdoor recreation or a related field, and experience with water-based activities.

• A valid North Carolina Class C Driver’s License with a satisfactory driving record.

• A valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification within the first six months of employment.

Additional Preferred Skills

• Experience with cash handling and/or customer service.

• Experience with paddle instruction (Canoe/Kayak).

• Experience with boat maintenance.

  01

  Where did you first hear about this opportunity?

• City of Durham Website

• Walk in

• Job fair

• Employee referral

• Professional organization Please list the organization in "other" box below

• Internet posting Please list the specific web site in the "other" box below

• Craig's List

• Facebook

• LinkedIn

• GlassDoor

• governmentjobs.com

• Monster.com

• Indeed.com

• Employment Security Commission

• Magazine/Newspaper

• Other

  02

  If you listed "other" above please give specific web site, organization, or publication.

  03

  Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

• High School Diploma or Equivalent (GED, HiSET, TASC)

• Associates Degree

• Bachelor's Degree

• Master's Degree

• PhD or Juris Doctorate

  04

  Do you have a valid, unrestricted, North Carolina driver's license "or" if you currently have another state driver's license, are you willing to obtain a valid NC driver's license within 60 days of hire?

• Yes

• No

  05

  How many years of experience do you have in outdoor recreation or a related field and experience with water-based activities?

• No related experience

• Less than 1 year of related experience

• 1 year but less than 2 years

• 2 years but less than 5 years

• 5 or more years

  06

  A valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification is required for this position "or" if hired, you must obtain the certification within the first 6 months of hire. Do you understand this statement?

• No, I do not understand this statement.

• Yes, I understand this statement.

• I have the required certification.

  07

  I have experience with. . . . . (check all that apply):

• cash handling and/or customer service.

• paddle instruction (Canoe/Kayak).

• boat maintenance.

• none of the above.

  Required Question