Description We are offering a role in the technology industry, specifically for an Application Support Engineer, based in Cleveland, Ohio. This role involves providing technical support and troubleshooting for data engineering platforms and technologies, with a focus on DataBricks, Snowflake, and Matillion. This position offers a short term contract employment opportunity.

Responsibilities:

• Provide technical support and assistance to customers using DataBricks, Snowflake, and Matillion platforms.

• Troubleshoot and resolve complex issues related to data pipelines, ETL processes, and data workflows.

• Collaborate with cross-functional teams including developers, data engineers, and DevOps engineers to address customer issues effectively.

• Document and maintain support procedures, knowledge base articles, and best practices for DataBricks, Snowflake, and Matillion.

• Act as a subject matter expert on data engineering technologies and platforms, providing guidance and training to internal teams and customers as needed.

• Participate in on-call rotation to provide after-hours support for critical issues.

• Utilize skills in Cisco Technologies, Database, Microsoft, AB Testing, Active Directory, Application Support, Computer Hardware, Configuration Management, Data Replication, Snowflake, Azure Databricks, and Matillion. Requirements • Proven experience as an Application Support Engineer or similar role for a minimum of 3 years

• Proficiency in Cisco Technologies, Database, Microsoft, AB Testing, Active Directory, Application Support, Computer Hardware, Configuration Management, Data Replication

• Strong knowledge of Snowflake, Azure Databricks, Matillion

• Demonstrated ability to troubleshoot and resolve technical issues

• Excellent communication and customer service skills

• Ability to work independently and as part of a team

• Strong organizational skills and ability to manage multiple tasks concurrently

• Bachelor's degree in Computer Science, Information Technology, or related field is preferred

• Relevant certification in IT or related field is a plus

• Familiarity with modern operating systems and IT environments

• Willingness to stay updated with the latest technological trends and advancements. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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