Job Description

Insight Global's client is looking for a Technical Support Administrator with 5+ years of experience to join the Engineering Standards and Design Team at a large manufacturing company. Candidate will support the various design group personnel and department related CAD and technical support needs. Responsibilities include:

• Provide technical support and troubleshooting to CAD designers

* Program applications using Python to automate processes (ex. Exporting models)

* Set-up standards on new or re-imaged machines. (Borders, blocks and templates)

* Application Support on Issues and enhancement changes.

* Solicit renewal quotes for various software packages, working with IT, procurement through process. Set up various design software license servers.

* Support document control activities

* Manage Microsoft Teams channels -- adding users, creating folders/channels, plug-ins

* Developing procedures and how-to guides for department

* Test and trial software updates prior to releasing to department.

* Support Autodesk applications and Dassault Systems programs.

* Auditing software and generating termination reports

* Overall management and maintenance of client drawing management system (PDM).

* Create and manage all client CAD templates and spec databases, catalog components

* Participate in workshops, training, and development of standard practices and procedures

* Development of AutoCAD support files (LSP routines, Templates, Pallets)

* Creating macros to automate simple tasks

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

* Minimum of 5 years' experience in IT support for industrial engineering teams.

* Associate's degree

* Familiarity with CAD software and ability to read engineering drawings (PIDs, Gas, Isometrics)

* Knowledge of license servers and/or programming language (Python)

* Strong written & verbal communication skills. Ability to create written technical documentation.

* Strong interpersonal skills. Ability to build relationships and collaborate across disciplines.

* Experience utilizing SharePoint, Teams, and Box- setting up/removing users, creating channels, managing licenses and logins, etc.

* IT system and database management skills. * Bachelor's degree

* Knowledge of license servers and/or programming language

* Prior experience creating and maintaining client spec databases

* Experience with drawing management system

* General knowledge of industry standards (ASME, SMACNA, PIP) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.