Description

Operations Manager – Network Losses

Amazon is looking for a motivated individual for the profile of Program Manager for its Network Loss team.

The role is a part of the India Ops under the Middle Mile Network Losses Program.

Key job responsibilities

-Deep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to closure.

-Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goal.

-Cross functional coordination and alignment with different stakeholders.

-Define new goals to measure the success of our program and drive health of the program.

-Monitor and respond to stakeholder feedback.

-Excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, operations, and business leaders.

• SQL, Data querying, excel proficiency, excellent deep dive skills

• Knowledge or willingness to learn nuances of Operations

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

Basic Qualifications

• 1+ years of employee and performance management experience

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience